opticbyte

1. information we collect

website visitors: we collect basic analytics data about how you use our website, including pages visited, time spent, and general location data. this helps us improve our site and services.

clients and prospects: when you contact us or engage our services, we collect information you provide such as name, email, company details, and project requirements.

project data: during our work together, we may have access to your business information, content, and technical data necessary to complete your project.

2. how we use your information

we use your information to:

• provide and deliver the services you've requested
• communicate with you about your project and our services
• improve our website and service offerings
• comply with legal obligations

we don't sell, rent, or share your personal information with third parties for marketing purposes.

3. data protection and security

we implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

all project communications and file transfers use secure, encrypted methods. we maintain confidentiality of your proprietary information and will sign additional confidentiality agreements when requested.

4. cookies and tracking

our website uses minimal cookies to enhance your browsing experience and remember your preferences (like theme selection).

we use privacy-focused analytics to understand how our website is used. this data is aggregated and doesn't identify individual users.

you can disable cookies in your browser settings, though this may affect some website functionality.

5. third-party services

we may use trusted third-party services for project hosting, communication, and development tools. these services have their own privacy policies and security measures.

when working on your project, we'll inform you of any third-party services that will have access to your data.

6. data retention

we retain your information only as long as necessary to provide services and meet legal obligations.

project files and communications are typically retained for the duration of our relationship and a reasonable period afterward for support purposes.

you can request deletion of your personal information at any time, subject to legal and contractual obligations.

7. your rights

you have the right to:

• access the personal information we hold about you
• request corrections to inaccurate information
• request deletion of your personal information
• object to processing of your information
• receive a copy of your data in a portable format

8. international data transfers

as we work with clients globally, your information may be transferred to and processed in countries other than your own. we ensure appropriate safeguards are in place for any such transfers.

9. changes to this policy

we may update this privacy policy from time to time. we'll notify you of any significant changes via email or website notice.